The City of Macon is announcing a new way for the public to place service requests and receive real-time status updates through an online and mobile interface. Powered by SeeClickFix, the place-based reporting platform allows residents to document neighborhood concerns and improvements alike, ranging from litter to damaged sidewalks to missing garbage carts. Using this real-time, online reporting system can increase productivity, efficiency, and transparency for many city services and departments.
With the online and mobile reporting application, residents can report concerns through service request categories via the City’s website (www.cityofmacon.net and selecting the “Report An Issue” button on the left side), custom mobile applications for iPhone, Android, and Blackberry via www.seeclickfix.com/apps, a Facebook App, and SeeClickFix.com. The phone apps are free.